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What is satellite broadband?
If you are experiencing slow broadband speeds or dodgy connections and are finding things like sending emails, video-calling family and friends, internet banking and online shopping a bit of a nightmare then satellite broadband could be the perfect solution.
Our broadband service is beamed from our satellite in space, which means it works pretty much everywhere. The Internet services you can access with a satellite broadband connection are the same as those accessed via a traditional ADSL, cable, fibre or 4G.
Bear in mind though, that the satellite signal travels 44,000 miles to give you coverage everywhere. That creates a slight lag which impacts those services which are sensitive to latency. Even if this latency is less than a second, we don't recommend using satellite broadband for intensive professional videocalls or real-time multiplayer online gaming, for example.
Home broadband in three easy steps
Choose a data plan
to suit your Internet use
Pay for your order
online or over the phone
Got a question?
Frequently asked questionssee all FAQs
Is satellite broadband right for me?
If you are unable to get an ADSL or fibre connection - or suffer from slow ADSL speeds (under 10Mbps) - satellite internet may well be the solution for you.
Satellite broadband is Ideal for rural and semi-rural locations as the satellite dish needs an unobstructed south-facing installation site.
Konnect's alternative to traditional broadband is perfect for general-purpose internet use including streaming.
However, if you're a dedicated fast-shooter online gamer, satellite internet may not be the solution for you as there is a slight delay.
How long does it take to get set up?
Your account will be activated once your equipment has been installed. Our customer service team will contact you to arrange an installation date after we have processed your order. We are working hard to get new customers connected as soon as possible which is currently taking a couple of weeks from receipt of order.
Which plan is right for me?
Konnect offers two plans with different connection speeds and data allowances. That way you can choose the one that best suits your needs.
If you work from home or have a busy household then choose our Plus package, with our fastest speeds and a generous amount of data. If you are a lighter user then go for the Lite package.
Are there any limits on my data usage?
All our plans come with unlimited usage. That means you cannot run out of data. Each plan has a set amount of data allowance where your speeds will be highest. This is 75GB for Konnect Lite and 150GB for Konnect Plus. To experience the fastest speeds, it's important you choose a plan with enough data allowance to cover your needs. Both packages benefit from our free night-time data so you can schedule major downloads and software updates overnight.
Don’t take our word for it, here's what our customers are saying
Busy rural family
"Before Konnect we had issues uploading and downloading videos for the children and with streaming their lessons when school was closed. We decided to choose Konnect after being interested in satellite broadband for some time, given the faster speeds available. Our Konnect experience so far has been a positive one and we can now access all the streaming services that we couldn’t before."
Steve, Lake District
Self-employed Service Engineer
"I need to use the internet for emails and a lot of web-searching. The only internet here was from a very old copper cable, which was a waste of time. I tried four different mobile internet options, but they were all unreliable and could be slower than copper. But Konnect fills all the boxes. It’s the only one that works and it’s the only one that has worked. I’ve never had any problems with the connection or the speed of it. I don’t even have to think about the internet now."