Say hello to
superfast broadband
wherever you live.

(1)  Eligibility: Package reserved for home use on condition of availability in the region selected. Price: prices include all taxes. Connection fees: the connection fees of €49 Inc. VAT are invoiced following your first order. Konnect Equipment: The Konnect Equipment is essential for the use of our satellite internet services and is provided by Eutelsat S.A.. Installation: standard installation of the Konnect Equipment is performed by a professional approved by Eutelsat S.A., at Eutelsat S.A.’s costs for your first subscription. Standard installation depends on the location of the installation and its complexity, but it does not depend on the number of hours required to complete the installation. Standard installation depends, in particular, on the possible locations for the antenna (lateral walls that are easily accessible with a class-1 ladder (up to 130Kg load), a roof accessible from the building’s stairs or with a class-1 ladder (up to 130Kg load) with mounting fixed to the interior wall, wall or parapet, roof surface or ground; ground-floor with concrete base with good satellite visibility, the distance of cable routing - 30m with a standard Konnect Equipment cable. The routing of the cable must be satisfactory and achievable). Any non-standard installation is liable to incur additional fees at your cost, which will be specified by the installers (to find out more about the types of non-standard installation and the associated fees, consult the “Contractual Conditions” and “konnect Price Guide"). Non-standard installation fees constitute services independent of the Satellite internet access services to be paid upon completion of the installation and will not be reimbursed in the case of cancellation or withdrawal. Duration: initial subscription 11 months plus the pro-rata of the month during which your service is activated (at the same time your Konnect Equipment is installed). Data speed: Speeds are expressed in Megabits per second. The download speed advertised is an average speed. It may vary and is not guaranteed (for more information on data speed, consult the Standard Information Sheet). Unlimited: With the konnect Easy, konnect Zen and konnect Max packages, once you reach 20Gb, 60Gb and 120Gb of data consumption respectively, your data consumption may be reduced in favour of other users on the network during peak times, and your download speed may be affected. Your consumption is not counted at night (01:00 to 06:00 in the morning - local time). Video: The quality of continuous video streaming is indicated “up to”. It may vary and it is not guaranteed. Online gaming and websites requiring a fast response time: You are informed that the characteristics of satellite internet connection are not suitable for this type of use. For more information on the contractual conditions for the konnect packages, consult the Contractual Conditions. 

Processing your data: Unless indicated “optional”, the information collected is required to process your request. This information is the subject of automated processing under the responsibility of Eutelsat S.A. (marketing konnect’s product and services) and is intended for use by departments within Eutelsat S.A., the companies belonging to Eutelsat S.A.’s group and its suppliers responsible for the processing of your request and subsequent actions. You also have a right to access, correct, limit, delete, oppose (for legitimate reasons) the processing of your personal data, their sharing with third parties, to oppose the reception of marketing information, a right to the portability of your data, a right to define what happens to your personal data after your death and, as appropriate, to withdraw your consent at any time. You can exercise your rights by sending an email to the following address: dpo@konnect.com  or by regular mail at: Eutelsat S.A. – DPO Service konnect – 32, Boulevard Gallieni - 92130 Issy-les-Moulineaux – France, with proof of identity. For more information on your rights and the way in which Eutelsat S.A. stores and uses your personal data, we invite you to consult our Personal Data Protection Policy.