We are no longer taking on new home broadband customers in Austria.
However, we continue to supply business connectivity services on Eutelsat-Konnect via our business partners. For more information please visit eutelsat.com.
If you are an existing Konnect home broadband customer, you should have received notification by email from us to transfer your contract to Bigblu Operations Ltd so you can continue to access your service using the same equipment under the same terms and conditions. You can contact Bigblu on email@example.com or on +49 (0)5032 834 3052. If, for the time being, you chose to remain under contract with Eutelsat S.A. you can contact us on 0720 228 797 (cost of a local call).
What is satellite broadband?
If you can’t get a decent broadband connection through landline or cable then satellite broadband is a great alternative. Our broadband service is beamed from our satellite in space, which means it works pretty much everywhere. Plus its superfast and super good value for money too.
The Internet accessed via a traditional ADSL, fibre or 4G connection is identical to satellite broadband. The main difference is that satellite broadband is available without the need for a cable link or mobile coverage.
Bear in mind though, that the satellite signal travels 44,000 miles to give you coverage everywhere. That creates a slight lag. We therefore don't recommend using satellite broadband for services that require low latency–like multi-player online gaming, for example.
Home broadband in three easy steps
Choose a package
with a Eutelsat distributor
and enjoy high-speed Internet
Pay for your order
online or over the phone
Frequently asked questionssee all FAQs
Is satellite broadband right for me?
If you are unable to get an ADSL or fibre connection - or suffer from slow ADSL speeds (under 10Mbps) - satellite internet may well be the solution for you.
Satellite broadband is Ideal for rural and semi-rural locations as the satellite dish needs an unobstructed south-facing installation site.
Konnect's alternative to traditional broadband is perfect for general-purpose internet use including streaming.
However, if you're a dedicated fast-shooter online gamer, satellite internet may not be the solution for you as there is a slight delay.
How long does it take to get set up?
Your account will be activated once your equipment has been installed. Our distributor's customer service team will contact you to arrange an installation date after they have processed your order.
Which plan is right for me?
Our distributors offer a variety of plans with different connection speeds and data allowances. That way you can choose the one that best suits your needs.
If you work from home or have a busy household you should choose a package with high speed and priority data. If you are an occasional Internet user then go for a smaller data package to optimize your budget.
Are there any limits on my data usage?
Our distributors offer a variety of plans - some may have limited usage or a limited volume of full-speed data. To experience the fastest speeds, it's important you choose a plan with enough priority data allowance to cover your needs. Depending on the package you may be able to benefit from off-peak rates or even free night-time data so you can schedule major downloads and software updates overnight.
Here's what satellite internet customers are saying about the service
Until recently, we enjoyed the peace and quiet of not being connected, but then it became just too quiet! Now, thanks to konnect, it's easier to stay in touch with friends and family with video calls. We can make purchases and do administration online, and it's simple.
For us, it was essential to stay connected when we moved out to the country. With konnect, I know I can work from home and our kids find it easy to study ... as well as use social networks, of course.