Image
How do I raise a case with Customer Services?
Raising a case with konnect Customer Services is simple. First, log in to your My konnect Customer Portal. Then, navigate to the Assistance section.
Once in the Assistance section, please check out our self-help tips as these may cover the issue you are experiencing. If you have read the most relevant of the frequently asked questions and still need assistance, click on No in response to the question ‘Did this solve your issue’.
You will then be presented with a form to submit your question to us.
Image